Using Large Language Models for Content Moderation
In the world of Artificial Intelligence (AI), one of the challenges faced is effective content moderation. To overcome this, we have turned to Large Language Models (LLMs) like GPT-4. These models have the ability to understand and generate natural language, making them perfect for content moderation tasks.
The Significance of LLMs for Content Moderation
LLMs have revolutionized the process of developing and customizing content policies. In the past, this process would take months. However, with LLMs, it can be completed in a matter of hours, saving valuable time and resources.
Efficient Content Policy Development with LLMs
Here’s how our system works:
- A policy guideline is written by policy experts.
- The experts then create a small dataset of examples and assign labels to them, based on the policy.
- GPT-4 reads the policy and independently assigns labels to the same dataset.
By comparing the judgments of GPT-4 with those of a human, the policy experts can identify discrepancies and ask GPT-4 to explain its reasoning behind the labels. This analysis helps to resolve any ambiguity in policy definitions and provide further clarity to the policy. The process can be repeated until the policy quality is satisfactory.
As a result of this iterative process, we obtain refined content policies that are then translated into classifiers. These classifiers allow for the deployment of policy and content moderation at scale.
Additionally, to efficiently handle large amounts of data, we can utilize GPT-4’s predictions to fine-tune a smaller model.
Overall, the use of LLMs for content moderation has streamlined the development of content policies and enabled efficient content moderation at scale.