Empowering Domain Experts with AI Models
Background
In 2010, while studying at the MIT Media Lab, Karthik Dinakar and Birago Jones developed a project aimed at helping content moderation teams detect concerning posts on social media platforms. This project eventually evolved into Pienso, a platform that allows nonexperts to build machine-learning models without writing any code.
Impact and Partnerships
Pienso has been used by companies like SkyUK to improve customer service and save millions of pounds. Government officials also turned to Pienso during the Covid-19 outbreak to analyze research articles and strengthen critical supply chains for drugs like remdesivir.
The Future of AI
Pienso’s user-friendly interface and partnership with GraphCore aim to make AI more accessible and efficient. By allowing domain experts to create tailored AI models for specific use cases, Pienso is shaping a future where diverse models collaborate to solve complex problems effectively.